As discussed above, Format A is the version of the company’s P&L that has been issued by the accounting department at year-end. The first step to enhance understanding of the company’s P&L is to place each of the line-item operating expenses in the P&L into one of three categories:
- Variable Operating Expenses
- Step-Variable Operating Expenses
- Fixed Operating Expenses
Variable Operating Expenses occur only when a dollar of sales occurs. These operating expenses generally occur at a consistent rate of expense (as expressed as a percentage of Net Sales), because they occur in parity with each sales dollar as it occurs.
Step-Variable Operating Expenses generally have a fixed and variable component to them. Call center payroll is a good example. In this case there needs to be full-time management oversight of the call center. So even when there are no inbound phone calls, the company is paying a manager to make sure scheduled staffing levels are appropriate for the amount of anticipated incoming calls and to manage other operational matters. As volume increases, the rate of the fixed component of this line (the cost of the manager) will decrease because the cost of the manager will be spread (absorbed) over greater amounts of revenue. On the other hand, the company will need to hire more operators to handle the inbound phone traffic.
In general, Step-Variable Operating Expenses have a fixed component and a variable component, and as sales volume increases the fixed component of the expense falls and the variable component of the expense increases, generally resulting in the overall rate of expense decreasing as a percentage of Net Sales.
As call volume increases it may be necessary to add another manager to the call center. In this case, the fixed component of the expense would become larger and the overall rate of the expense will likely increase as a percentage of net sales. Therefore, Step Variable Operating Expenses can “step up” and then “step down” because the absorption of new overheads can take time. Operating expenses added to support growth in sales volume are, for the most part, matched imperfectly with current volume levels in anticipation of future growth, and often in the beginning, increase the rate of a Step Variable Operating Expense expressed as a rate of Net Sales.
Fixed Operating Expenses are generally impervious to short-term sales fluctuations over time and so other than inflationary changes in these operating expenses they generally remain constant.
Of course, Fixed Operating Expenses over the long term can be step-variable. For example, at one volume level a company needs x amount of warehouse space and at y volume level five years later the company needs 3x in warehouse space. This kind of scenario is not explicitly considered in this business case.
Format B – Categorized/Unfactored P&L below shows Format A in the new format where the company’s P&L line items are placed in the categories discussed above.
While the company’s total operating expenses are still $4.4 million in Format B, ownership and management now know at this stage of the analysis that of the $4.4 million in operating expenses, $500,000 of those expenses or 4.6% of the company’s operating expenses expressed as a percent of Net Sales are Variable; $1.1 million of those expenses or 10.4% of the company’s operating expenses expressed as a percent of Net Sales are Step-Variable, and $2.8 million or 25.9% of the company’s operating expenses expressed as a percent of Net Sales are Fixed.